Steelworth
A FIXED-SCOPE STARTING POINT

The Process Maturity Diagnostic.

Two weeks. Your operation, scored against the five-level Process Maturity Model, with a sequenced plan for what to standardize before you automate.

Most AI and automation programs stall on the process underneath them. The diagnostic exists to find that out in two weeks instead of two quarters: where your operation actually sits on the maturity ladder, what is blocking the next level, and what to fix first.

It runs the same method we publish. ESSA orders the work, the Process-to-AI Pyramid sets the sequence, and the five-level Process Maturity Model provides the score. Nothing in the engagement is proprietary mystery: you can read every framework it uses before you hire us.

Read the frameworks first

Week one: walk the work

  • Process walkthroughs with the people who run the work, not just the people who manage it
  • Artifact review: the SOPs, checklists, tickets, and spreadsheets the operation actually runs on
  • Systems pass: where data lives, where it moves by hand, where exceptions go

Week two: score and sequence

  • Your maturity profile, scored dimension by dimension against the five-level model
  • The binding constraint: the specific gap that blocks the next level, named plainly
  • A sequenced 90-day plan: what to standardize, then what to automate, then where AI pays

What you walk away with

Written findings

The scored profile and the evidence behind each score, in a document your team keeps.

The 90-day sequence

Ordered actions with owners, not a transformation roadmap that dies in a drawer.

A working session

We walk your leadership through the findings and argue for the sequence, live.

The terms, stated plainly

Fixed scope and a fixed fee, agreed before we start. No meter running.

The findings are yours either way. There is no obligation to continue into delivery.

If we find that your operation is already ready to automate, the plan says so. We do not invent standardization work to sell it.

Not ready for a conversation? Score your operation yourself against the same model. Take the self-assessment

Two weeks to a scored answer.

Bring us the operation you want to automate. The diagnostic tells you whether it is ready, and what to fix first if it is not.